Tracking number will be given via registered SMS and email from Easyparcel and IMAN Shoppe once the parcel is ready to deliver. It may take up to 24 - 48 hours for your tracking number to activate.
If you did not receive a tracking email, check your Spam or Junk email folders. If you still can’t locate this email, check with your administrator to confirm that they have your correct email address on file.
Additional troubleshooting
1. You can search your inbox for the recipient address. Your tracking email will be sent from no-reply@easyparcel.my
2. You can add no-reply@easyparcel.my to your Safe Senders list (instructions below) and ask your administrator to resend your verification email.