Unfortunately, the following changes are no longer possible once you have completed checkout. Any successful order is final and complete.


All sales and promotional-priced items are non-returnable, non-refundable and non-exchangeable once you have checked out and completed the payment of the order.


Note:

We allow you to change the item or cancel your order only for these two conditions:

  • The item of your order is out of stock during fulfilment process

  • The order was unprocessed due to a technical system at the website


We will issue the refund for these cases immediately. To know more about the process, kindly go to the article, “When will I receive my refund?”.