Returns and Refunds
Unfortunately, the following changes are no longer possible once you have completed checkout. Any successful order is final and complete. All sales and ...
Wed, 22 Sep, 2021 at 4:07 AM
Your refund will be processed immediately every week on Friday by the Finance Department once you have submitted the details to our support team. If you...
Wed, 22 Sep, 2021 at 4:02 AM
We are very sorry for the damaged item and we would like to send you a new parcel with a special free gift. Kindly follow this procedure for replacement o...
Fri, 12 Nov, 2021 at 2:33 AM
You can report to us for a replacement with the following reasons: I did not receive the product(s) (e.g. missing parcel, parcel lost in transit) I...
Fri, 12 Nov, 2021 at 2:34 AM
We are very sorry for the wrong item and we would like to send you a new parcel. Kindly contact our Customer Service Unit here within 24 hours and we w...
Wed, 9 Nov, 2022 at 9:57 PM
Step 1: Contact our Customer Service Unit here within 24 hours to collect the shipping slip for parcel return Step 2: Follow the instructions below: ...
Fri, 12 Nov, 2021 at 2:39 AM