IMAN Helpdesk

First time shopping with IMAN Shoppe? Follow the simple steps to place your order. Step 1: Search the preferred book using "Search&q...

Upon checking out, you will be given your order number. Once your order is confirmed, an order confirmation email will be sent to the email address pro...

Unfortunately we cannot amend your order once you have submitted it. Once order was successfully summited, our system will automatically generate the order ...

The order will be processed according to the order number. We don’t send it based on the same address or the same name of the receiver. The parcel will ...

You've just placed an order but realize you've made a mistake with your address? We are truly sorry we could not make the changes of address for ...

Yes, we will update you via email notification once the product has been restocked at the website. Kindly insert your email address at the page of the p...

We are truly sorry we could not fulfill your request due to the huge amount of orders everyday. Therefore, we did not provide any services for wrapping ...

Starting August 2021 onwards, we are moving towards green environment and we did not provide any receipt in the parcel. Nevertheless, you can download t...