IMAN Helpdesk

Your account 0

Getting Started 3

• How to register IMAN Members
• How to log in and log out your account?
• Password reset

Orders 8

• How to place an order
• How to confirm the order?
• I have just confirmed my order, can I add other items to it?
• How is the process of order?
• How to change my delivery address?

View all 8

IMAN Rewards 7

• What is IMAN Rewards
• What are IMAN Rewards Privileges
• How to earn points?
• How to redeem my birthday treat?
• How to update or edit my account?

View all 7

Payments 3

• How to purchase via online banking at the website?
• Can I use e-wallet for payment?
• Can I purchase using foreign account?

Vouchers and Discounts 2

• How to insert to the discount code or voucher?
• Can I refund the voucher in cash?

Delivery and Shipping Fee 7

• How long will the parcel take to deliver?
• How much is the cost of postage?
• Can I self pick-up my order?
• I have purchased my order, when can I get the tracking number?
• How do I track my parcel?

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Returns and Refunds 6

• Can I cancel or refund my order?
• When will I receive my refund?
• How to claim a replacement for a damaged item?
• What are the conditions to get a replacement item?
• How do I return a wrong item?

View all 6

Help Centre 1

• How to contact Customer Service Unit?

Pre Order Kapal Terakhir Di Dunia 3 0

Getting Started 3

• How to register Affiliate IMAN?
• How to sign in and logout your account?
• How to reset your password?

Setting Up Profile 2

• How to update or edit my profile?
• Can I customize my URL referral code?

Commissions 2

• How many commissions will you receive?
• How to payout the commission?

Referral Link 2

• How to get the referral link?
• Can I request the coupon code for affiliate?